REFUND POLICY

Shipping

With the exception of defective products, you are responsible for all shipping costs for returning your item. Shipping costs are non-refundable. To reduce your shipping expense, place returned items in the original sealed shipping package and label it return it to sender. Please note you are responsible for items that were never received by us or are missing in transit by a mail provider. To ensure your return is received I suggest using a trackable shipping service and/or purchasing shipping insurance. I can not guarantee receipt of your return and tracking and/or insurance will help you know the status of the package. Returns for items damaged or missing will not be accepted.

Refunds
Once your return is received and inspected, you will receive an email to notify the status of your refund. The refund will be for the cost of the products minus a restock fee of 5% of the order value. After case by case basis, you will get cash returned or store credit. Cash refunds will be credited back to the original method of payment, within 15 business days. Refunds will post to your account within 5 - 7 days after the credit has been issued. If your refund has not posted after 7 days, please contact your bank then feel free to contact us at - info@kaiblends.com

Exchanges (if applicable)
I'll replace defective items within 30 days from purchase. If you need an exchange please email me info@kaiblends.com and send your item to the address listed below.

To return your product, mail your product to:

Kai Blends

C/O Kailah May Inc.

6162 PO Box

Newark, NJ 07106

info@kaibklends.com

*Offer valid for products purchased directly from https://kaiblends.com. Products purchased from other retailers excluded. Promotional items and sample size / mini 2 oz. products are non-returnable. Refund policy not valid on sale items. Offer valid for orders delivered to the U.S. only.

refreshing to get something....

that works has promised delivery was fast i use in my twist out and on both wet and dry hair even skipping a couple of days my hair is still soft without being oily
i do recommend giving this product a try

Moisturizing

This Deep Conditioner is so moisturizing. My hair is always feeling so soft after using . You can’t go wrong this this one 🤩

Honey Blossom Mask

Stripped my hair and had more shedding then I usually have.

Smells Great and Hydration is on a ten!

I bought this not knowing what to expect really, but it has become a part of my hair regimen. Whenever my 4c low porosity hair needs some "act right" I spritz a little of this on, and immediately it will get it's act together becoming more manageable and soft. Highly recommend.

Love it.

Thank you for making a product with ingredients that I can recognize.

REFUND POLICY

Let customers speak for us